Useful files.
Clear boundaries.

01

Terms & Conditions

Store scope

loadconnect presents editable digital templates for customers in the Philippines. Online payment and automatic downloads are not enabled on this website. Browsing does not create an order or payment obligation.

Compatibility and delivery

File formats, compatible software, license scope, price, and delivery timing must be confirmed with support before fulfillment. Customers are responsible for checking that they have suitable software and for saving a backup after delivery.

Template use

Unless otherwise confirmed in writing, a template is licensed to one customer for personal use or internal use within one business. It may be edited for that use, but the original or modified template may not be resold, sublicensed, redistributed, or presented as a standalone template product.

No professional advice

Templates are general starting points, not legal, tax, accounting, employment, financial, or regulatory advice. Resume, business plan, proposal, invoice, and budget content must be reviewed and adapted to the customer's actual circumstances and applicable requirements.

Website accuracy

Descriptions are intended to be accurate, but availability and supported formats may change. An obvious display error does not create a right to purchase at the erroneous price or specification.

02

Refund Process

Digital templates are normally non-refundable after the files have been delivered or accessed. A refund review may be requested when a confirmed file was not delivered, is corrupted and cannot be replaced, is duplicated, or materially differs from the confirmed description.

1. Submit a written request to loadconnect@gmail.com within 7 calendar days of the issue.
2. State the template name, delivery date, reference information, file format, and problem. Do not send passwords or full financial credentials.
3. Support may provide a replacement or reasonable troubleshooting before deciding the request.
4. Eligible requests are targeted for a decision within 7 business days. Any approved refund method and timing will be confirmed directly.

Change of mind, lack of compatible software after compatibility was correctly disclosed, and dissatisfaction with results created from customer-supplied content are not normally eligible. Nothing here limits non-excludable rights under applicable law.

03

Privacy Notice

This static website does not create accounts, process payments, or intentionally use advertising trackers. If you email support, we may receive the information you choose to provide, including your name, email address, template inquiry, file-format requirements, and support details.

Information is used to answer inquiries, confirm compatibility, deliver support, prevent abuse, and meet legal obligations. It is retained only as reasonably necessary and is not sold. Do not send passwords, one-time codes, unnecessary identity documents, or confidential source files unless support has confirmed a secure need and method.

You may request access, correction, or deletion by emailing support, subject to applicable record-keeping obligations.

04

Contact & returns

Service area: Philippines
Support email: loadconnect@gmail.com

Correspondence / return address:
Purok 1, Carmencita, 2006
Floridablanca, Pampanga, Philippines

loadconnect supplies downloadable or electronically delivered files only, so eligible refund requests normally do not require a physical return. Do not send any item to the address unless support first provides written return instructions.